Faq

Are there areas for temporary rest in the Santa Marta area?

In the port area of Sant'Andrea – Santa Marta – San Basilio there are two short-term parking areas, reserved for occasional users and managed as follows:

  • Park Banchina Ghiaia 3 hours – Port Space: access is reserved exclusively for guests of companies based in the port area or for those who need to go to the Port Authority. This parking lot is managed by APV Investimenti SpA on behalf of the Port System Authority.
    To access it, the user must contact directly the company or entity to which he or she must go, not APV Investimenti SpA
  • Park Scomenzera 3 hours: this area is managed by the Port System Authority and entrusted directly to the Municipality of the Santa Marta District. It is reserved for residents only, with a maximum stop of 3 hours. APV Investimenti SpA does not manage this parking lot. For information, we recommend contacting the Santa Marta Neighborhood Council.

Finally, we recall that APV Investimenti SpA does not manage access to the Santa Marta port area nor does it regulate the use of loading/unloading sites in front of the Santa Marta pier.

What are the rules of Park 280?

Park 280 – Rules

What vehicles can I use to access Park 280?

Only vehicles with a maximum height of 2.30 meters, including any protruding loads, such as trunks fixed to the roof, can access Park 280. Vehicles with bicycles or other roof-mounted objects are therefore not permitted to enter.

Furthermore, the maximum permitted length is 5 meters and vehicles with appendix trolleys are not permitted.

Inside the parking lot, any type of bivouac, camping, or equipped parking is prohibited, even if temporary.

What are the Park 280 rates?

The rates currently in force are as follows:

COST FOR THE FIRST HOUR: 3 €

COST FROM THE SECOND TO THE TENTH HOUR: 2 €/ora

MAXIMUM COST STOP UNTIL MIDNIGHT: 22 €

Can I book a stop at Park 280?

Reservations cannot be made. Park 280 operates automatically: it has 139 seats and, once full, you must wait for a car to exit before you can enter. For this reason, the filling state is not accurately predictable.

On weekdays, generally around 9:00-9:30 the parking lot is already full and remains full until around 11:00. On holidays, the fill varies depending on the weather and tourist flows, which peak in summer or during exhibitions, holidays, and events.

To make the most of Park 280, we recommend arriving as early as possible in the morning.

I want to stay in Venice for a few hours or a few days. Which parking lot can I go to?

For this need you can use the easily accessible Park 280. You can find the exact route by clicking this Google Maps link: [LINK]

I unexpectedly have to extend my stay for one or more days. what should I do?

Exiting the parking lot must take place no later than 11:59 PM on the booked day. If the stop is extended beyond this time, an extra full-day charge will be charged. Payment for the extra parking must be made directly at the exit counter, via ATM or credit card.

I have booked a parking space for a vehicle but will not be able to access it with the specified license plate. Can I change my reservation plate?

There is no need to change the license plate, as access is only by reading the QR-Code provided at the time of booking. We recommend that you always have this code with you, both on your smartphone and in paper format.

I booked for Park 5 but didn’t receive confirmation via email. How can I get it back?

If you don't find the QR code:

  • Check the spam folder
  • Verify that you have not used two different emails (one for payment, one for Park 5)
  • Wait a few minutes: reception can take up to 15–20 minutes

Alternatively, you can retrieve the QR code by logging into the Park 5 site with your credentials:
Go to “My Account” → “Order History”

I tried to book for a specific date but couldn’t find availability. Can I stop anyway?

We're sorry, but by that date, the bookable seats are sold out. Alternatively, you can use Park 280, located near Park 5. Park 280 has no reservations and is subject to an hourly rate.

For more information about Park 280, see the “Temporary Stop Parking” section of this page.

What vehicles can I use to access Park 5?

Vehicles that can access must have a maximum length of 5 meters and cannot have appendix trolleys.

Inside the parking lot, any form of bivouac, camping, or equipped parking is prohibited, even if temporary.

What are the Park 5 rates?

The tariff currently in force is as follows:

DAILY COST FOR STOPPING UNTIL MIDNIGHT 13 €

How can I book a stop at Park 5?

You can make your reservation at the link https://www.park5.online.

You may make your reservation no earlier than 15 days from the date of your arrival.

I want to stay in Venice for a day or more. Which parking lot can I go to?

For stops of one or more days, you can use the Park 5, which works exclusively by reservation. You can easily reach it by following this link on Google Maps: [LINK]

I’m a subscriber: How can I add or replace an enabled vehicle in my parking space?

If you want to   add a new vehicle, or  replace (temporarily or permanently)  an already registered vehicle, follow the instructions below.

🚗 Requirements of permitted vehicles:

  • The following are not permitted: motorbikes, scooters or vehicles longer than 5.20 metres.
  • The width of the vehicle is evaluated to ensure safety and maneuverability even for nearby vehicles.
  • The front license plate must be clearly legible, clean and reflective, otherwise the vehicle will not be able to access it (invalid automatic reading).

📋 Changes to the list of vehicles:

  • You can register up to 12 vehicles per parking space, but only one at a time can access it.
  • The first change of the year is free. Each subsequent change results in the payment of € 43.92.
  • The conditions also apply to temporary or replacement vehicles.

🕐 timelines and procedures:

  • Changes are processed only during office hours:
    Monday to Friday, 9:00–13:00 / 14:00–16:00 (except holidays).
  • Processing time: maximum 2 working days.
  • No after-hours requests are accepted.

📧 How to send the request:

✅ Alternative for adding a new vehicle:

You can also upload the circulation card directly to the portal ParkWeb in the dedicated section.
❗ Invalid for substitutions.

🚘 New vehicles (recent registration):

If you don't have a circulation card yet:

  • Indicates make, model and license plate.
  • Attaches the provisional sheet issued by the Civil Motorization.
Are there places available to enter into an annual contract? Can I put myself on the waiting list? What position are they in?

At the moment here are no parking spaces available, as all annual subscription pitches are assigned.

To be included in the  waiting list, we invite you to register on the  www.parkweb.online website, in the  “Register” section.

⚠️ Important:

  • The availability of subscriptions is not predictable.
  • Even by registering now, it will not be possible to assign a place for the current year. The chances increase in the following years.
  • The average wait is about 3 years.
  • If available, we will contact you directly, usually at the beginning of the year.

By accessing the portal with the credentials provided during registration, you can check your position on the waiting list at any time. Positions are updated  at the beginning of the year, in conjunction with renewals. No further moves to the list are planned in the following months.

By registering, you consent to the processing of your personal data by APV Investimenti SpA, exclusively for the purposes related to the management of the waiting list. You can request the deletion of your data at any time, which will result in deletion from the list.

What are the annual subscription parking lots?

APV Investimenti SpA manages the following parking spaces reserved for users who have signed a < 0 > parking space contract with an annual subscription:

  • Park GMP: located between Tronchetto Island and Piazzale Roma.
    [LINK]
  • Park Ghiaia Abbonati and Park Scomenzera Abbonati: both are located within the Santa Marta port area.[LINK]

Access to the port area of Sant'Andrea – Santa Marta – San Basilio is subject to the rules established by the Port System Authority and the Port Authority, which APV Investimenti SpA implements for the management of parking within this area.

Do you manage subscription parking?

APV Investimenti SpA manages parking areas with annual passes. Subscriptions are valid for the calendar year, that is, from January 1° to December 31. There are no monthly subscriptions or for different periods.

For temporary stops, we manage both hourly parking without reservations and daily parking that can be booked online. For more details, please see the FAQ sections “Reservation Parking” and “Hourly Parking”.

How can I contract for an annual pass lay-by? How does using subscription parking work?

The contract is signed through the advance payment, in a single payment, of the expected annual amount. There are no instalments, deferred payments or split subscriptions.
Updated rates can be found on this site at the following link: [LINK].

The pass entitles you to the exclusive use of a specific pitch, assigned to the customer, for parking a vehicle.

Up to 12 vehicles >can be associated with the same subscription (only one at a time can access it), provided that, at the time of signing, a copy of each vehicle's registration card is provided.
The list of vehicles can be modified during the year, with an administrative cost of € 43.92 for each update.

Vehicle Features and Access:

  • The maximum length allowed for each vehicle is 5.20 meters.
  • Motorcycles, scooters or motorbikes are not allowed.
  • Access is by reading the front license plate: it is the customer's responsibility to keep the license plate legible and clean to allow correct recognition by the control system.

Duration and renewal of the contract:
The contract is valid until 31 December of the current year. Starting in November, each customer will be contacted to confirm any renewal for the following year. Renewal must be carried out through the portal: www.parkweb.online